Membership 👥 | FLC Help Center

How do I join or renew as an FLC Member?

First, select the membership level you would like to join or renew with. Once a membership level is selected from the dropdown menu, please complete the form. Once the form is completed and the membership is added to your cart, you will be prompted to either log in or register for an account. If you’ve purchased tickets or have been a Member in the past, you have an account! You can also reach out to the Membership Desk at [email protected] or 212.875.5620.

Last updated on May 13, 2026

Can I purchase tickets at the Member rate the same day as my membership?

Yes. Please purchase your membership in a single transaction, and then you may begin purchasing tickets at the Member rate in a new transaction while logged in to your new account.

Last updated on May 13, 2026

What is New Wave and how can I join?

New Wave is a community for Film at Lincoln Center Members between the ages of 25–45 starting at the Friend level ($250). In addition to all of the FLC Member benefits at your membership level, New Wave adds access to exclusive social events and invitation-only screenings throughout the year. You can join New Wave by checking the ‘Join the New Wave’ box when you are joining or renewing your FLC membership online, or contact [email protected] or 212.875.5620.

Last updated on May 18, 2026

What are the office hours for the Membership and Patrons Desks?

The Membership and Patrons Desks are available Monday through Friday 10:00am – 6:00pm and Friday 10:00am – 2:00pm. If you require assistance outside of these hours you may contact the Walter Reade Theater Box Office at 212.875.5601 or the Elinor Bunin Munroe Film Center Box Office at 212.875.5232.

Last updated on May 18, 2026

Which films are eligible for Member benefit/complimentary tickets?

Members beginning at the Contributor level receive complimentary tickets to eligible Film at Lincoln Center screenings. Members can redeem complimentary tickets for all FLC film series and retrospectives with the exception of the New York Film Festival, New Directors/New Films, Rendez-Vous with French Cinema, New York Jewish Film Festival, new releases, and select series or events. View all series and festivals that are eligible for complimentary tickets here or by selecting Member Benefits in the filters on the Now Playing page. Member Pre-sale emails and series/festival pages on our website also note which are eligible for complimentary tickets. - See the number of complimentary tickets available to you here. - Members are able to select up to two tickets per screening when redeeming tickets online and in person at our box offices. - Your complimentary tickets expire with your current membership and cannot be rolled over. - Complimentary tickets can be redeemed only by FLC Members. - Complimentary tickets are subject to availability and all reservations are final. No exchanges except in the event of an FLC cancellation. More information regarding ticketing can be found here.

Last updated on May 19, 2026

Are memberships tax-deductible?

A portion of FLC membership is tax-deductible. For Members up to the Angel level, the tax-deduction amount is listed at the bottom of the Member welcome email you received from [email protected]. Patrons starting at the Supporter level receive a donation letter from [email protected].

Last updated on May 18, 2026

I haven’t been receiving Film at Lincoln Center emails or announcements. How do sign up again?

Please start with the following steps: - Check your email settings to make sure that the “filmlinc.org” domain is not blocked by your email server, and check your “blocked recipients” list. If any of our email addresses are in this list, please remove them from your spam/blocked lists. - Check your spam folder. If you do see any of our emails in your spam folder, mark them as “not spam,” which will move the message to your inbox. Marking the message as not spam tells the server that a mistake has been made and that you should be receiving these emails in the future. - Please sign up for the specific newsletters you want to receive here. This will ensure we are using your current email address. If you have tried all of these steps and are still having an issue, please contact [email protected].

Last updated on May 18, 2026

How do I receive 25% off a Film Comment annual subscription?

Each month a new promo code will be shared in the Member Newsletter—use the most recent code when completing your renewal for 25% off. If your subscription is set to auto-renew, you’ll receive a notification email before your subscription renews—before it does, log in to your account and update your promo code to receive the discount on your renewal. If you have questions about your Film Comment subscription, contact [email protected].

Last updated on May 19, 2026

How do I use my membership card?

Members receive a digital membership card. Read our guide below on how to use: Add the digital membership card to your iPhone: - Access the digital card email from your smartphone. - Click the “Download” button. - Click “Add to Wallet” and “Add.” - The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time. Add the digital membership card to your Android: - Download Wallet Passes from Google Play. - Access the digital card email from your smartphone and click “Download” in the membership email. - The card will automatically go to your Wallet Passes app, where it can be accessed at any time I lost or haven’t received my membership card. Can I still use my benefits? Yes, you have full access to all of your Member benefits even if you don’t have a digital membership card. Log in to your account on our website to order tickets online at the Member rate. The box office, Patrons Desk, and Membership Desk can also help retrieve your Member ID number. It typically takes 1-3 business days for Members and Patrons to receive their membership materials after joining or renewing. If you haven’t received a digital membership card, email [email protected] with the subject “Missing Membership Card.” I prefer not to use this digital membership card. What should I do? If you choose not to use your digital membership card, you can present your Member ID number at the box office and our team can verify your membership. I’m having technical difficulties downloading my card, whom should I contact? If you’re unable to download or add your digital card to your mobile device, please email [email protected] with as much information about the problem as possible and they will respond directly. Does my digital membership card list my membership benefits? You can find a list of benefits associated with your specific membership level on the back of the digital membership card by clicking the small “i” in the lower right corner (Android), or three dots in the upper right-hand corner (iPhone), when the card is open in your digital wallet. Can I redeem my complimentary concessions with my digital membership card? At this time, complimentary concessions at the Contributor, Friend, Angel, and corresponding New Wave levels can only be redeemed by presenting your concessions punch card in person at the concession stand. I have a second Member under my membership. How can they receive their own digital membership card? The primary account holder receives all communications from FLC, including digital membership cards. Both digital membership cards will be sent to the primary account holder on the membership. Primary account holders can forward the email received under the second name directly to the recipient, or follow the instructions below: 1. Navigate to the back of the card with the second cardholder’s name by clicking the small “i” in the lower right corner (Android) or three dots in the upper right corner (iPhone). 2. Use the “Share Pass” button to send the card to your secondary Member via email or text. 3. They will then be able to add the card with their name directly to their own digital wallet. 4. You can remove their card from your own digital wallet by clicking the small “i” or three dots in the upper right corner and clicking “Remove Pass.” I downloaded my card but I can’t find it. If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there—it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.

Last updated on May 19, 2026

What is FLC 25 & Under?

FLC 25 & Under is a free one-year FLC Innovator membership for anyone between the ages of 17 and 25. Enrollment opens yearly. FLC 25 & Under includes: - Member discount on all tickets - Pre-sale access to FLC series and festivals (excluding NYFF) - Exclusive events - Members-only Newsletter - 25% off Film Comment annual subscription - 10% off at Café Paradiso and NYFF merch Learn more here.

Last updated on May 19, 2026

How do I add a second person to my membership account?

To add a second card holder to your account, please contact the Membership Desk at [email protected] or call 212.875.5620. A note about secondary card holders: The primary card holder receives all FLC communications and is also the primary login credential for FLC’s website. We ask that the primary card holder share their login credentials with the second person on the account. Both digital membership cards will be sent to the primary account holder on the membership. Primary account holders can forward the email received under the second name directly to the recipient, or follow the instructions below: 1. Navigate to the back of the card with the second cardholder’s name by clicking the small “i” in the lower right corner (Android) or three dots in the upper right corner (iPhone). 2. Use the “Share Pass” button to send the card to your secondary Member via email or text. 3. They will then be able to add the card with their name directly to their own digital wallet. 4. You can remove their card from your own digital wallet by clicking the small “i” or three dots in the upper right corner and clicking “Remove Pass.” To remove or replace the second person from your account, please contact the Membership Desk by emailing [email protected] or calling 212.875.5620. If replacing, send the name and email address of the new person you would like to add to your account.

Last updated on May 28, 2026

I share a membership with someone, but I can’t see Member prices when I log in.

FLC memberships allow for two individuals to take advantage of the benefits of one FLC membership. The primary account holder receives all communications from FLC, including digital membership cards, and is the primary login credential for FLC’s website. If you are the secondary on the account, you will need to ask the primary to share their login credentials.

Last updated on May 28, 2026

Can I edit the name or update billing information on my membership account?

Please contact the Membership Desk at [email protected] or 212.875.5620 and we can manually adjust the name and/or billing information on your account.

Last updated on May 28, 2026

Can I get a tax acknowledgement for my membership?

The tax acknowledgement can be found at the bottom of your FLC Member Welcome e-mail. Please contact the Membership Desk at [email protected] or 212.875.5620 if you need e-mail resent.

Last updated on May 28, 2026

Can I sign up for quarterly payments for my membership?

Please contact the Membership Desk at [email protected] or 212.875.5620 to sign up for quarterly payments. Payments will automatically be charged on the last business day of the month that the payment is due. In the event that the last business day of the month falls on a weekend or holiday, the payment will be charged on the next business day. If a payment is declined and you have another card on file, your other card will be charged for the payment. If a payment is declined and you do not have another card on file, you will receive one courtesy email to alert you to contact us to provide other payment information. If we do not receive a new form of payment within two weeks of the email being sent, your membership will be deactivated. All Members on a quarterly payment plan will receive a tax acknowledgement letter once all payments have been received. We cannot issue a tax acknowledgement for partial payments.

Last updated on May 28, 2026

Can I upgrade my membership?

To upgrade your membership, please contact the Membership Desk at [email protected] or 212.875.5620 and we can help you upgrade your membership. While we cannot offer a prorated rate, we can add additional months to the membership you would like to purchase/upgrade to based on the remaining months on your current membership.

Last updated on May 28, 2026

The expiration date on my Member card and/or on the website is not correct.

If you have recently renewed, the new expiration date will not be reflected until the expiration on your current membership has passed. For further assistance, please contact the Membership Desk at [email protected] or call 212.875.5620.

Last updated on May 28, 2026