View your pre-sale window here as a NYFF Pass holder.
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We strongly suggest you log into your account prior to your pre-sale date to confirm your account details. It can take 10-15 minutes for a password-reset email to arrive and FLC staff does not have access to passwords.
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When it is your pre-sale window, after logging in, visit the Film Calendar and scroll to your first screening selection. Click the screening. If a screening says Tickets Not Available, it may be standby only.
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Select quantity of tickets next to Redeem NYFF Pass (max two tickets per screening). Click Add to Cart.
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To add more tickets to your cart, click Continue Shopping in bottom left of screen or, if completing your order, click Check Out. You will have 30 minutes to complete your order.
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Once you have completed your order, click Submit.
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You will receive an email confirmation of your order with your tickets. Please note your order number in case your email goes to spam. If you do not redeem all of your tickets at once, you can view remaining tickets available in your Pass by visiting your account here. You can also access and print your tickets from your account here.
For any issues on your pre-sale date, please email [email protected] or call the NYFF Hotline at 212.875.5631. The NYFF Hotline will be available during weekdays for the Member and Pass holder pre-sale, September 8–15, 11am to 5pm ET.
Please note: There will be no NYFF ticket sales from Monday, September 14 at 10pm ET until Tuesday, September 15 at 12pm ET, when tickets go on sale to the general public. If you’d like to get additional tickets outside of your Pass allotment, purchase during your Member pre-sale window (if eligible) or starting September 15 at 12pm ET, when tickets go on sale to the general public.